Terms of Service

1. Account Registration

• 1.1 To use the Service, User must register for an account. User represents and warrants that all registration information provided is accurate and complete.
• 1.2 User is solely responsible for all activity occurring under its account, including all use of API keys and credentials. User must immediately notify Company of any unauthorized access or breach of security.
• 1.3 User must be at least 18 years of age to use the Service. If registering on behalf of an organization, User represents having authority to bind such organization.
• 1.4 Company reserves the right to refuse registration of, or cancel, any account in its sole discretion.

2. Service Description

• 2.1 The Service provides API infrastructure enabling AI agents to check availability and book time slots with humans. Company may modify, suspend, or discontinue any part of the Service at any time, with or without notice, without liability to User or any third party.
• 2.2 Beta Features. From time to time, Company may offer features labeled as "beta," "preview," "experimental," or similar ("Beta Features"). Such Beta Features are provided "AS IS" without any warranty whatsoever. Company may modify or discontinue Beta Features at any time without notice. User assumes all risk arising from use of Beta Features.

3. Fees and Payments

• 3.1 Pricing. Fees for the Service are posted on Company's website. Company reserves the right to modify fees at any time without prior notice. Continued use of the Service after fee changes constitutes acceptance of such changes.
• 3.2 Automatic Overage. Paid plans include a base number of bookings. If User exceeds such limit, Company will automatically charge for overage packs as described on the pricing page. User may disable automatic overages in account settings. If disabled and the booking limit is reached, the Service will cease processing new bookings. Company shall have no liability whatsoever for any interruption to User's business resulting from reaching such limit.
• 3.3 No Refunds. All fees are non-refundable, except as required by applicable law. Account cancellation mid-term does not entitle User to any prorated refund.
• 3.4 Payment Method. User must maintain valid payment information. If payment fails, Company may immediately suspend access to the Service without notice.

4. Intellectual Property Rights

• 4.1 Company IP. As between Company and User, the Service, including all APIs, websites, documentation, logos, trademarks, and related technology, is the sole and exclusive property of Company and its licensors. User may not copy, modify, distribute, sell, or lease any part of the Service without Company's express written permission.
• 4.2 Feedback. If User provides Company with suggestions, ideas, or feedback regarding the Service, User hereby grants Company an unrestricted, perpetual, irrevocable, royalty-free, worldwide license to use, modify, reproduce, distribute, and otherwise exploit such feedback for any purpose, without any obligation or compensation to User.
• 4.3 User Data. User retains ownership of all data submitted to the Service ("User Data"). However, by submitting User Data, User grants Company a worldwide, royalty-free, non-exclusive license to use, copy, store, transmit, and modify such data solely to provide the Service. Company may also use anonymized, aggregated data derived from User Data for any business purpose, including but not limited to improving the Service, developing new features, research, marketing, and product development.

5. Marketing and Publicity

User grants Company the irrevocable right to use User's name and logo for marketing and promotional purposes on Company's website, in press releases, and in other communications. User may opt out of specific promotional uses by written request to Company, provided that Company may continue to include User in general customer lists that do not specifically identify User.

6. Acceptable Use

User shall not, and shall not permit others to:

• Use the Service for any illegal purpose or in violation of any applicable laws
• Infringe upon Company's intellectual property rights or those of third parties
• Transmit any malware, viruses, or other harmful code
• Attempt to gain unauthorized access to Company's systems or networks
• Use the Service in any manner that could damage, disable, overburden, or impair Company's infrastructure
• Interfere with other users' enjoyment of the Service
• Use the Service in connection with any activity that could cause death, personal injury, or property damage

Company reserves the right to investigate and take appropriate legal action against any violation, including suspending or terminating User's account without notice.

7. Third-Party Services

The Service may integrate with or contain links to third-party services. Company makes no representations or warranties regarding such third-party services and shall have no liability whatsoever arising from User's use thereof. User's use of third-party services is at User's own risk.

8. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, COMPANY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

COMPANY DOES NOT WARRANT THAT:

• THE SERVICE WILL MEET USER'S REQUIREMENTS
• THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE
• THE RESULTS OBTAINED FROM USE OF THE SERVICE WILL BE ACCURATE OR RELIABLE
• ANY ERRORS OR DEFECTS WILL BE CORRECTED

NO ADVICE OR INFORMATION OBTAINED BY USER FROM COMPANY OR THROUGH THE SERVICE SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED HEREIN.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL COMPANY, ITS DIRECTORS, EMPLOYEES, OR AFFILIATES BE LIABLE FOR:

• ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
• ANY LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITIES
• ANY DAMAGES RELATED TO FAILURE TO PREVENT DOUBLE-BOOKING, SCHEDULING CONFLICTS, OR SERVICE INTERRUPTIONS
• ANY DAMAGES ARISING FROM INABILITY TO USE THE SERVICE

COMPANY'S TOTAL AGGREGATE LIABILITY TO USER FOR ALL CLAIMS ARISING FROM OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF:

• $100 (ONE HUNDRED US DOLLARS); OR
• THE AMOUNT PAID BY USER TO COMPANY DURING THE TWELVE (12) MONTHS PRECEDING THE CLAIM

THIS LIMITATION APPLIES WHETHER THE CLAIM IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

10. Indemnification

User agrees to indemnify, defend, and hold harmless Company and its officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or in any way connected with:

• User's use of the Service
• User's violation of these Terms
• User's violation of applicable laws or regulations
• User Data, including any claims made by individuals whose data User has submitted

Company reserves the right to assume the exclusive defense and control of any matter subject to indemnification by User, in which case User shall cooperate with Company in asserting any available defenses.

11. Term and Termination

• 11.1 These Terms commence upon User's acceptance and continue until terminated as provided herein.
• 11.2 User may terminate these Terms at any time by canceling User's account through the dashboard or by contacting Company.
• 11.3 Company may suspend or terminate User's access to the Service at any time, for any reason or no reason, with or without notice. Company shall have no liability to User or any third party for any such suspension or termination.
• 11.4 Upon termination: User's right to access the Service immediately ceases; Company may delete User Data immediately, subject to legal retention requirements for billing records; Provisions that by their nature should survive termination shall survive, including but not limited to Sections 4 (Intellectual Property), 9 (Limitation of Liability), and 10 (Indemnification).

12. Modification of Terms

Company may modify these Terms at any time without prior notice. Updated Terms will be posted on Company's website with an updated "Last updated" date. User's continued use of the Service after such modifications constitutes acceptance of the modified Terms.

13. Governing Law and Dispute Resolution

• 13.1 These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of laws principles.
• 13.2 Any dispute arising out of or relating to these Terms or the Service shall be resolved exclusively in the courts of England and Wales. User consents to the personal jurisdiction of such courts and waives any objection based on improper venue or forum non conveniens.
• 13.3 The United Nations Convention on Contracts for the International Sale of Goods shall not apply to these Terms.

14. General Provisions

• 14.1 Entire Agreement. These Terms, together with the Privacy Policy, constitute the entire agreement between User and Company regarding the Service and supersede all prior agreements and understandings.
• 14.2 Waiver. Company's failure to enforce any provision of these Terms shall not constitute a waiver of such provision or any other provision.
• 14.3 Severability. If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
• 14.4 Assignment. User may not assign these Terms without Company's prior written consent. Company may assign these Terms without restriction, including in connection with a merger, acquisition, or sale of assets.
• 14.5 No Third-Party Beneficiaries. These Terms are for the benefit of User and Company and are not intended to confer any rights upon any third party.
• 14.6 Notices. Company may provide notices to User via email or through the Service. User may provide notices to Company at the address below.

15. Contact Information

All notices and questions regarding these Terms should be addressed to: